Privacy policy
PRIVACY POLICY
Last updated: [17 March 2026]
1. Introduction
Welcome to COTIS.
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
---
2. Information We Collect
A. Information You Provide
We may collect the following personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment details (processed securely via third-party providers)
- Any information submitted through forms or customer support
B. Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Pages viewed
- Referring website
- Cookies and tracking data
---
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Prevent fraud and unauthorized transactions
- Improve website performance
- Send marketing emails (only with your consent)
- Deliver relevant advertising
---
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Your consent (e.g. marketing)
- Contractual necessity (order fulfillment)
- Legal obligations
- Legitimate business interests
---
5. Cookies & Tracking Technologies
We use cookies, pixels, and tracking technologies for analytics and advertising purposes.
For users in the European Economic Area (EEA), we rely on your consent before placing non-essential cookies.
You can manage your preferences via our cookie banner.
---
6. Advertising & Analytics
We may use third-party services including:
- Google Ads
- Google Analytics
- Meta (Facebook & Instagram)
- Pinterest
These services may use cookies, pixels, and tags to:
- Measure ad performance
- Show personalized ads
- Retarget visitors
- Analyze traffic and behavior
You can opt out of personalized advertising via your browser or platform settings.
---
7. Data Sharing
We may share your information with trusted third parties:
- E-commerce platform providers (Shopify)
- Payment processors
- Shipping carriers
- Marketing and email providers
- Advertising and analytics partners
We do not sell personal data in the traditional sense.
---
8. International Data Transfers
Your information may be transferred and processed outside your country, including the United States.
We ensure appropriate safeguards are applied to protect your data.
---
9. Your Privacy Rights
Depending on your location, you may have rights including:
EU / GDPR:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Withdraw consent
- Lodge a complaint with your data authority
California (CCPA):
- Request access
- Request deletion
- Know how your data is used
Other regions (Canada, Australia, NZ, Switzerland):
- Access and correction rights
To exercise your rights, contact us at:
info@cotis.store
---
10. Data Retention
We retain personal data only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
---
11. Data Security
We implement appropriate technical and organizational measures.
However, no method of transmission is 100% secure.
---
12. Children’s Privacy
Our website is not intended for individuals under 13.
We do not knowingly collect data from children.
---
13. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page.
---
14. Contact
Business Name: COTIS
Email: info@cotis.store